Hi Farmers! We are aware of a couple of issues that some of you are experiencing since the last update to 2.8.194.
- Getting stuck at 22%: We are working on this issue but need your help! Please let us know your device type, and if you know your Player ID. This seems to affect only Android devices.
- Unable to water or do anything on farm: This is affecting iOS (Apple) devices only. There is a fix for it here:
Close Country Escape.
Open your iOS Settings.
Tap on “Display & Brightness”
Tap on “View”
Tap on “Standard”, then tap “Set” in the upper right corner of the screen.
Start FarmVille 2: Country Escape again!
- Helping Hands (Farm Hands) issues: It appears that the Fisherman is not working currently. Please send the other 2 Helping Hands to friends, the Gardner & Animal Trainer. Please see the Support Article for more information. https://support.zynga.com/article/farmville-2-country-escape/Cant-Use-your-Helping-Hands-en_US-1427209792135
- Missing Workshop Upgrades: This issue is being investigated, please see Support for more information: https://support.zynga.com/article/farmville-2-country-escape/Missing-Workshop-Upgrades-en_US-1418719819200
- Fertilized crops/animals/trees not producing extra goods: This is known and will be fixed in a future update.
Thank you for reporting these issues to us. We are working hard to fix everything on this list and more. We'll post an update once we have more information. Thank you for your patience!
